Customer Testimonials

I cannot express how happy and pleased I am with this company. They were very organized and worked really hard to take the big job of water damage to my home and make the best experience I have ever had in my 54 years and as a widow they never took advantage of me as many companies do. They were also efficient, polite and kind in every way. I would recommend this company to everyone. I appreciate all the management, secretary and each employee coming to my home was amazing. They took my bad flooding experience and make it great!Kind regardsSandra Ford

The OnSite team packed and stored our entire home after a plumbing issue resulted in a flood to our whole house. OnSite was professional, arriving on time, explained the entire packing and storing process and took great care of our belongings. The team communicated with me via text messaging during the months that we were displaced, checking in periodically. The pack back went smoothly, despite some delays related to Covid-19. The team was professional, speedy, and careful to return items back to their original locations - their technology of scanning boxes and using pictures to return items is impressive. I would recommend OnSite to anyone who wants a stress free experience - especially during situations like ours with moments of heightened stress levels. They took excellent care of our items.

Had my sump pump fail to turn on. Unfortunately this happened at night and after we had gone to bed so we didn't notice until Saturday morning. We had called other companies before On Site but none would come out until a plumber had been there but we had already fixed the issue ourselves. Luckily On-Site was able to come out within an hour of calling and was able to work with our needs.

A few weeks ago, we discovered several inches of standing water in our basement. The problem turned out to be related to the sewer. Our plumber gave me the business card of one of the lead managers at On-Site. The manager put things in motion for us that same night! The next day, and every day for the next week and a half, the team from On-Site was at our house drying the floors, sterilizing, and dehumidifying. It was quite an organized production. They are also helping us with the removal of ruined items. To say these guys went way beyond the call of duty is putting it mildly. They were knowledgeable and professional. Plus, they always showed up when they said they would.If you have water or mold damage and need to set your mind at ease, do yourself a favor and call On-Site.