Customer Testimonials

This company and its staff did a wonderful time getting our basement back in order after a pipe burst, and helped keep us calm during an exceptionally stressful time (we have a finished basement and have never had water damage down there before). Carlos especially was a great asset during this process. He helped us navigate the drying-out process and kept us informed every step of the way. He was always friendly and kind, and was very patient with us and our basement, which took extra long to dry--it wasn't the fault of Carlos or the company that it took so long, but rather the fault of our extra thick wood posts that were quite stubborn. Gerald was also excellent--super informative and patient! I would not hesitate to hire them again, but hopefully won't have :)

On- Site was very respectful. They always kept me updated on the progress. The plumbers who fixed the pipes said they did a great job cleaning up. I would recommend them to anyone who needs a clean up done.

Came out right away to start clean up. Did a Great Job removed carpet and extracted all water, set up multiple dryers and dehumidifiers. Frank and Antwon were very professional and courteous while cleaning up as they performed their jobs. Had a plumber there from another company at the same time and they all worked out together fine and got the job done.

Excellence in detail, customer service and follow up

I am very happy I was referred to OnSite. I have never had any cleanup issues before and didn't know what to expect. OnSite started the next day cleaning up the basement and removing water damaged kitchen cabinets and walls. Everything was removed in 2 days and the humidifiers and fans were going almost immediately. Their personnel were friendly and efficient and took command of the situation. I was given the opportunity to review their work and OK the final results. I would recommend them to anyone who had cleanup issues. They also worked directly with the insurance company and knew their business with processing claims. Thanks OnSite.