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What to Look for in a Disaster Restoration Company

What to Look for in a Disaster Restoration Company

A disaster can leave your head spinning. Once the adrenaline tapers off, you’re left with trauma and a home that needs to be repaired. If your home has experienced a fire, flood, or other disaster, you want to make sure that you hire the best disaster restoration company. Your home deserves to be treated with dignity and respect, and you deserve to get your life back to normal as quickly as possible. When looking for the right disaster restoration company, look for the following things.

Disaster Restoration Expertise

When you look for restoration companies, look for one whose team has experience – not just in general restoration, but in the disaster that you experienced. Be prepared to ask a lot of questions, and don’t be afraid to get specific. If your home has been through a fire, ask your team about past fire restoration experience. If your basement has flooded, ask about their water removal methods. The more specific questions you ask, the better understanding you’ll have of their level of experience and expertise. When it comes to your home, you can never have too much reassurance that you’ve hired someone who will treat it well.

24/7 Emergency Service

Whether you’ve stumbled across this site because of an immediate need or you’re looking for a disaster restoration company “just in case,” it’s crucial that you find a team with a 24/7 emergency service. Disasters don’t always happen during normal work hours. Emergencies don’t care that it’s not a convenient time. Your restoration company won’t do you any good if it’s only available on weekdays from 9 to 5. Look for a restoration company that will be available to you at any time.

Licenses and Certification

Not all restoration companies are the same. Some will hire anybody with a vague amount of experience. Others make sure their team members are trained and certified in disaster recovery. Any company can throw the word “quality” onto its website. Real quality comes from official training. When you get quotes for your restoration, ask if these companies have certified team members. Those who have licenses will have the latest knowledge and will know how to treat your home with care.

On-Site Restoration

On-Site Restoration offers all of the above qualities and so much more. If you’ve been through a disaster, your life has been disrupted enough. The last thing you need is a sub-par restoration company. Contact On-Site Restoration today to start getting your life back to normal. For a free estimate, call us at (248) 654-8177.

Frequently Asked Questions

Yes, we understand the sensitive nature of biohazard cleanup and always prioritize discretion and confidentiality. Our team arrives in unmarked vehicles and wears plain uniforms to maintain privacy.

Yes, we use safe and non-toxic products that are pet and child-friendly.

Yes, we exclusively use non-toxic, fragrance-free cleaning products that are safe for those with weakened immune systems. Our techniques, such as HEPA-filtered vacuuming and electrostatic disinfection, ensure a deep and gentle clean.

Yes, our technicians undergo rigorous training and certification to ensure proficiency in biohazard cleanup techniques, safety protocols, and regulatory compliance.

Yes, fire damage restoration services are designed to address smoke odors and eliminate them from your property. Our team at On-Site utilizes advanced techniques such as thermal fogging, ozone treatment, and air scrubbing to effectively neutralize smoke odors and improve indoor air quality. Additionally, we may recommend specialized cleaning methods and treatments to remove smoke residue from surfaces and materials, ensuring a thorough restoration of your property.

While DIY cleaning might seem more convenient, professional cleaning uses specialized products and techniques that reduce the increased risk of infection, making it safer for those with compromised immune systems. At On-Site, we handle the deep cleaning, so you don't have to worry about the safety and cleanliness of your home during recovery.

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