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What to Look for in a Disaster Restoration Company

What to Look for in a Disaster Restoration Company

A disaster can leave your head spinning. Once the adrenaline tapers off, you’re left with trauma and a home that needs to be repaired. If your home has experienced a fire, flood, or other disaster, you want to make sure that you hire the best disaster restoration company. Your home deserves to be treated with dignity and respect, and you deserve to get your life back to normal as quickly as possible. When looking for the right disaster restoration company, look for the following things.

Disaster Restoration Expertise

When you look for restoration companies, look for one whose team has experience – not just in general restoration, but in the disaster that you experienced. Be prepared to ask a lot of questions, and don’t be afraid to get specific. If your home has been through a fire, ask your team about past fire restoration experience. If your basement has flooded, ask about their water removal methods. The more specific questions you ask, the better understanding you’ll have of their level of experience and expertise. When it comes to your home, you can never have too much reassurance that you’ve hired someone who will treat it well.

24/7 Emergency Service

Whether you’ve stumbled across this site because of an immediate need or you’re looking for a disaster restoration company “just in case,” it’s crucial that you find a team with a 24/7 emergency service. Disasters don’t always happen during normal work hours. Emergencies don’t care that it’s not a convenient time. Your restoration company won’t do you any good if it’s only available on weekdays from 9 to 5. Look for a restoration company that will be available to you at any time.

Licenses and Certification

Not all restoration companies are the same. Some will hire anybody with a vague amount of experience. Others make sure their team members are trained and certified in disaster recovery. Any company can throw the word “quality” onto its website. Real quality comes from official training. When you get quotes for your restoration, ask if these companies have certified team members. Those who have licenses will have the latest knowledge and will know how to treat your home with care.

On-Site Restoration

On-Site Restoration offers all of the above qualities and so much more. If you’ve been through a disaster, your life has been disrupted enough. The last thing you need is a sub-par restoration company. Contact On-Site Restoration today to start getting your life back to normal. For a free estimate, call us at (248) 654-8177.

Frequently Asked Questions

Yes, lithium batteries are generally safe when used, stored, and charged properly. They are widely used in smartphones, laptops, electric vehicles, and more because they are lightweight and store a lot of energy.

However, they can become dangerous under certain conditions:

  • Overcharging or using the wrong charger
  • Exposure to heat or direct sunlight
  • Physical damage (like punctures or crushing)
  • Manufacturing defects
  • Poor-quality or counterfeit batteries

If something goes wrong, a lithium battery can overheat, catch fire, or even explode — this is known as thermal runaway.

Yes, we understand the sensitive nature of biohazard cleanup and always prioritize discretion and confidentiality. Our team arrives in unmarked vehicles and wears plain uniforms to maintain privacy.

Yes, we use safe and non-toxic products that are pet and child-friendly.

Yes, we exclusively use non-toxic, fragrance-free cleaning products that are safe for those with weakened immune systems. Our techniques, such as HEPA-filtered vacuuming and electrostatic disinfection, ensure a deep and gentle clean.

Yes, our technicians undergo rigorous training and certification to ensure proficiency in biohazard cleanup techniques, safety protocols, and regulatory compliance.

Yes, a battery can start a fire under certain conditions. This typically happens when:

  1. Short Circuiting: If the battery terminals are connected directly (e.g., by metal), it can cause a short circuit, generating heat that may ignite nearby materials.
  2. Overcharging: Charging a battery beyond its capacity, especially lithium-ion batteries, can cause overheating and thermal runaway, leading to fire.
  3. Physical Damage: Puncturing, crushing, or damaging a battery can release internal chemicals and cause a fire or explosion.
  4. Exposure to High Heat: Placing a battery near a heat source or in direct sunlight for long periods can increase the risk of fire.
  5. Manufacturing Defects: Faulty batteries may have internal issues that can lead to spontaneous ignition.

This is particularly a concern with lithium-ion batteries found in phones, laptops, and e-bikes.

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